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            Thank You!
            Receive 15% off your first order!
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            *We emailed you the code as well, just in case!
            Review our data privacy notice Your email address will be used only to send you marketing newsletters and information about Origins products, events and offers. You can unsubscribe at any time by clicking on the unsubscribe link in each newsletter. For more information on Estee Lauder GmbH – Origins privacy practices, your privacy rights and how to exercise these rights, please see our Privacy Policy
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        Navigation
        Offers
        Best Of
        More
        Bestsellers
        GINZING™
        SPF 40 Tinted Moisturizer
        DR. WEIL FOR ORIGINS™
        Soothing Treatment Lotion
        DRINK UP INTENSIVE™
        Overnight Mask with Avocado
        CHECKS AND BALANCES™
        Frothy Face Wash
        ALL BESTSELLERS
        Skincare
        Skincare
        Our Top Regimens
        Find Yours

        By Category

        New Products

        Minis

        Moisturizers

        Serums

        Cleansers

        Lotions + Toners 

        Masks

        Eye Care

        Solutions For

        Acne + Oil Control

        Dark Spots + Uneven Skin Tone

        Fine Lines + Wrinkles

        Dryness

        Pore Perfection

        Dullness

        Redness + Sensitivity

        Lifting + Firming

        Age + Pollution Defense

        Sun Protection

        By Collection

        Mega-Mushroom™

        Plantscription™

        GinZing™

        A Perfect World™

        Original Skin™

        Clear Improvement™

        Zero Oil™

        Gifts
        Gifts For Everyone On Your List
        Shop The Gift Edit

        By Category

        All Gifts

        Gifts Set

        Self-care Gifts

        Bath + Body
        For Spa Lovers

        By Category

        Best Sellers

        Creams + Lotions

        Body Scrubs

        Hand + Foot Care

        By Scent

        Fresh Mint

        Plantfusion™

        Origins Stories
        RETINOID FOR BEGINNERS
        Our guide to the benefits of retinoids and how to add it into your routine
        Read Now
        FIND THE RIGHT MOISTURIZER FOR YOUR SKIN TYPE
        Our guide to find your moisturizer match
        Read Now
        9 TIPS FOR HOW TO ACHIEVE GLOWING SKIN
        Let’s get you glowing
        Read Now
        SUPER 'SHROOMS
        The Three Mushrooms You Need in Your Skincare Routine
        Read Now
        ORIGINS STORIES
        Skincare Tips, How-To’s & Stories That Come Naturally
        View All
        Ingredients
        four clear liquid drops
        NIACINAMIDE
        Helps brighten skin + support barrier
        Learn More
        orange sliced in half
        VITAMIN C
        Helps brighten skin + boosts skin’s natural collagen
        Learn More
        clear liquid with glass dropper
        HYALURONIC ACID
        Helps lock in moisture
        Learn More
        beige liquid w/ small bubbles
        RETINOL
        Helps boost skin’s natural cell turnover
        Learn More
        scientific dish with floral ingredient
        INGREDIENTS 101
        Discover Our Good-to-Skin Ingredients
        View All
        Offers
        Discover
        Our Values
        How We Formulate
        dig
        Green The Planet


        LEARN ABOUT US

        Origins Mission

        Carbon Neutral Shipping

        Green The Planet


        HELP ME CHOOSE

        Our Top Regimens

        Mask Finder

        ARE YOU LOOKING FOR:

          Popular Product Searches

          • Plantscription
          • GinZing
          • Dr. Weil Mega Mushroom
          • Masks
          • Moisturizer

          Popular Customer Service Questions

          • Where is my order?
          • Purchase History
          • Returns & Exchanges
          • Shipping Information
          • FAQs

          Not found
          • Call us 00800-62246700 for Italy 800-125565
          • Email Us
          Customer Service

          Customer Service

          Customer Service

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          Temporarily out of stock / Backordered items

          Temporarily out of stock / Backordered items

          If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available with no additional shipping charges via the originally selected ship method.

          If your order contains item(s) that are in-stock and item(s) that are backordered, the in-stock item(s) will be shipped immediately and the backordered item(s) will be shipped as soon as they are available. There are no additional shipping charges for the shipment of backordered item(s).

          Please be assured that you will not be charged for any item until it is shipped. If for any reason you wish to cancel a backordered item, please contact us at +41435510323 and we will be happy to assist you.

          Please note: Items that are not in-stock at the time of purchase are not eligible for promotional offers. Only in-stock items are eligible to be counted towards purchases associated with promotional offers.

          Pre-sell items

          Pre-sell items

          Pre-sell items are items that are not yet in-stock, but are available for advanced purchase on our site. Pre-sell items are shipped as soon as they are available with no additional shipping charges. We will notify you of the status of your Pre-sell item via email updates and confirmations. Please be assured that you will not be charged for any item until it is shipped.

          Maximum Purchase Policy

          Maximum Purchase Policy

          We regret that we must limit orders to no more than 8 units of any item and fourteen (14) pieces of various products per order, with a maximum purchase of CHF 4790 per customer.
          In addition, we must also limit orders to no more than three (3) orders per customer per day.

          Offer Codes

          Offer Codes

          Simply enter your Offer Code during checkout on the BILLING page. Offer codes are case sensitive and should be entered exactly as they appear. When an Offer Code is accepted, the offer will be reflected on the “Order Review” page.

          Note: Only one (1) Offer Code may be used per order. When shipping to multiple addresses, promotions are applied accordingly.

          Payment Options

          Payment Options

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          Returns & Exchanges

          Returns & Exchanges

          If for any reason you are not happy with your purchase on www.origins.eu, you may return the unused portion to us for a refund or exchange.

          • To return the unwanted item, please call our Customer Services on +41435510323 or send us an e-mail and we will provide you the return label.
          • Print the label and stick it on the return package.

          For reasons of security and speed, we recommend you to send the item(s) you wish to return by post with acknowledgment of receipt.
          Requests for refund will be handled promptly.
          The processing time of returns and delivery of an exchange varies from 7 to 10 working days on average from our receipt of your return. Working days: Monday to Friday, excluding public holidays.

          You will receive confirmation of the receipt and processing of your return or exchange via email.
          Note: Only products purchased on Origins.eu may be refunded or exchanged. Currently, returns from Switzerland will go back to the local office through and DHL.

          Switzerland:
          Estée Lauder GmbH
          Puls 5, Hardturmstrasse 11
          8005 Zürich, Switzerland

          For more information on returns or exchanges, contact us by phone at +41435510323.
          Please see general terms and conditions for online product sales.

          Damaged Items

          Damaged Items

          When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please retain the box, the packing materials and the items inside and contact us immediately at +41435510323.

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