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            15% OFF YOUR FIRST ORDER & FREE SHIPPING
            An error has occurred, please try again
            Thank You!
            Receive 15% off your first order!
            Use codeWelcome15.
            Terms and Conditions Apply
            *We emailed you the code as well, just in case!
            Review our data privacy notice Your email address will be used only to send you marketing newsletters and information about Origins products, events and offers. You can unsubscribe at any time by clicking on the unsubscribe link in each newsletter. For more information on Estee Lauder S.A. – Origins privacy practices, your privacy rights and how to exercise these rights, please see our Privacy Policy
          Sign in
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        Navigation
        Gifts
        Best Of
        Offers
        More
        Bestsellers
        GINZING™
        SPF 40 Tinted Moisturizer
        DR. WEIL FOR ORIGINS™
        Soothing Treatment Lotion
        DRINK UP INTENSIVE™
        Overnight Mask with Avocado
        CHECKS AND BALANCES™
        Frothy Face Wash
        ALL BESTSELLERS
        Skincare
        Gifts
        Gifts For Everyone On Your List
        Shop The Gift Edit

        By Category

        All Gifts

        Gifts Set

        Self-care Gifts

        Skincare
        Our Top Regimens
        Find Yours

        By Category

        New Products

        Minis

        Moisturizers

        Serums

        Cleansers

        Lotions + Toners 

        Masks

        Eye Care

        Solutions For

        Acne + Oil Control

        Dark Spots + Uneven Skin Tone

        Fine Lines + Wrinkles

        Dryness

        Pore Perfection

        Dullness

        Redness + Sensitivity

        Lifting + Firming

        Age + Pollution Defense

        Sun Protection

        By Collection

        Mega-Mushroom™

        Plantscription™

        GinZing™

        A Perfect World™

        Original Skin™

        Clear Improvement™

        Zero Oil™

        Bath + Body
        For Spa Lovers

        By Category

        Best Sellers

        Creams + Lotions

        Body Scrubs

        Hand + Foot Care

        Ingredients
        four clear liquid drops
        NIACINAMIDE
        Helps brighten skin + support barrier
        Learn More
        orange sliced in half
        VITAMIN C
        Helps brighten skin + boosts skin’s natural collagen
        Learn More
        clear liquid with glass dropper
        HYALURONIC ACID
        Helps lock in moisture
        Learn More
        beige liquid w/ small bubbles
        RETINOL
        Helps boost skin’s natural cell turnover
        Learn More
        scientific dish with floral ingredient
        INGREDIENTS 101
        Discover Our Good-to-Skin Ingredients
        View All
        Skin Services
        Our Top Regimens
        Find Yours


        Help Me Choose

        Our Top Regimens

        Mask Finder

        Offers
        Discover
        Our Values
        Origins Mission
        dig
        Green The Planet


        LEARN ABOUT US

        Origins Mission

        Carbon Neutral Shipping

        Green The Planet


        GET INSPIRED

        Meet Indy

        TikTok With Us

        ARE YOU LOOKING FOR:

          Popular Product Searches

          • Plantscription
          • GinZing
          • Dr. Weil Mega Mushroom
          • Masks
          • Moisturizer

          Popular Customer Service Questions

          • Where is my order?
          • Purchase History
          • Returns & Exchanges
          • Shipping Information
          • FAQs

          Not found
          • Call us 00800-62246700 for Italy 800-125565
          • Email Us
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          Where is My Order?

          Where is My Order?

          Check the status of your most recent orders by visiting our Order Status page. This is the easiest and fastest way to get the most current information regarding your Origins.eu orders.

          When you click on Order Status, you will be prompted to log in with your email address and password. An order summary page will provide you with detailed information about your current and past orders. After your order is shipped, your tracking number, if available, will be displayed. To track your order via the carrier’s Web site, you may click on the tracking number to view the delivery status of your order. Please note: some carriers may not have tracking information available for up to 24 business hours after the order is shipped.

          If you do not have an Origins Online account, please use our Order Status form or call 00800-62246700 for Italy 800-125565.

          Order Processing

          Order Processing

          Most orders are processed within 2 working days of receipt, Monday through Friday, except holidays. Orders placed on Saturday and Sunday will be processed on the following working day. Orders placed after 12pm will be processed on the next day.

          We are currently unable to accept orders invoiced or shipped outside each country. For Spain, we can not ship orders to Islas Canarias, Islas Baleares, Ceuta y Melilla.

          All purchases are subject to a credit check before processing. Only orders for which payment is authorized will be processed and shipped.

          Order Cancellations

          Order Cancellations

          Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

          • Item(s) not available.
          • Difficulty in processing payment information.
          • Cannot ship to address provided.
          • Duplicate order was placed.
          • Cancelled due to a customer request.

          If your order is cancelled, you will receive an email notice to explain the reason for the cancellation. You will not be billed for any cancelled items. If you are interested in placing a new order or if you have questions about a cancelled order, please contact Origins.eu Customer Service via our Contact Us form or call 00800-62246700 for Italy 800-125565.

          Review My Order History

          Review My Order History

          If you have an Origins Online account, you may check the status of your most recent orders by visiting your Order Status page. This is the easiest and fastest way to get the most current information regarding your Origins Online orders.

          Click on an Order Number on the Order Status page to view the Order Details, including Billing and Shipping information.

          To track your order, click on the tracking number on either the Order Status page or the Order Details page to view the delivery status of your order. Please note: some carriers may not post tracking information online for up to 24 hours after the order is shipped.

          Re-order From My Past Purchases

          Re-order From My Past Purchases

          For easy purchase of your favorite products, you can re-order from past purchases by clicking here.

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            Review our data privacy notice Your email address will be used only to send you marketing newsletters and information about Origins products, events and offers. You can unsubscribe at any time by clicking on the unsubscribe link in each newsletter. For more information on Estee Lauder S.A. – Origins privacy practices, your privacy rights and how to exercise these rights, please see our Privacy Policy.
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